Love Island Shop Reviews

It said it would be delivered in 5 working days. After ten I contacted the company, they said it would be with me on Monday. The DPD delivery details that were emailed never worked. It said it was shipped. On Monday it didn’t arrive and I contacted them again. They said that it would be delivered Tuesday. Still not arrived and it’s Wednesday now. They have refunded me but I don’t believe it was ever sent. Such a let down.

The bag strap broke as my daughter picked it up the first time with products in. They are refusing to do anything about it!

Shocking quality of products and shocking customer care.

Disgraceful esp as we are already paying way over the normal price as it’s “Love Island” greed, greed and more greed clearly run by people without any integrity

Ordered dressing gown for my daughter. Still not arrived and no response from customer services. Beware

This company isn't worth even one star! Ordered the small suitcase for my daughter as a birthday present on the 28th June and was told it definitely be here within 5 working days, surprisingly it's not arrived! Love Island says its with DPD and DPD say they haven't received anything!
Now there has been no communication from Love Island at all and you can't speak to anyone.
Terrible customer service, please go elsewhere for your items.
Maybe Watchdog should look at the clowns!

Although the bottle looks good with the white and then gold writing- this bottle is not worth the £20. It scratches so easily, literally the first day using it out and it’s fully of scratches, really poor quality for use as an actual bottle. Looks awful now and money was wasted. Returns says they only accept returns of items not damaged by ‘every day wear and tear’ so won’t get money back either. It’s also not that easy to drink from, like you really have to suck to get water out (this didn’t bother me that much but worth a mention).
Only buy if you want it as an ornament sitting somewhere out of reach and safe.

I should have read all the reviews before I decided to order the water bottle. The bottle arrived in a torn and damaged box. I thought the name was engraved but it’s just a sticker. I’m actually afraid to wash it as it looks like it will come right off. Definitely not worth £20. Very disappointed ??

I ordered from the shop a wash bag for my holiday I never received an email confirmation but they still took the money out of my account every time I’ve tried to get in contact with them they’ve just ignored me I’m not very happy with this and I want my money back because it’s so not acceptable

The first bottle I ordered came with my name spelt wrong however they did send a replacement very quickly. I had the one with gold writing which looks very pretty. However, if you put the bottle in a bag it scratches badly. I used my second one for the first time yesterday and as I had it in my back pack it is ruined with coating scratching off. It is also really difficult to suck and makes a right embarrassing noise. It’s pretty to look at but not to use

Was really excited to get the bottle, as with lots of other peoples, the box was all ripped. My partner bought me as a surprise, the name is a flimsy sticker and comes straight off. Also really hard to drink out of, I’ve had to take the lid completely off to drink out of it. Unless you want it as an ornament, don’t waste your money.

DO NOT BUY:
The box the bottle came in was torn.
The name on the bottle was peeling off and in flimsy material. One wash and it will all come off no doubt.
Expensive for such poor quality.
Since heard most of the items bought from this place is made very poorly. Just ripping people off and there's nothing we can do about it. Ask for refund and they just try to give you percentage back from what you paid. It's so tedious you end up just saying yes. Which is of course what they want. Reviews from people I know and myself.

Water bottle is so crap, do not waste your money. The name is just a sticker and you can’t even suck water up through the straw because the suction bit is so poorly made, you get a load of air. Awful.

Disappointed is an understatement! Ordered a suitcase that was guaranteed for Christmas only reason I ordered it. Still no sign of it have emailed twice and still no reply. Have a good mind to go to trading standards. Disgusted!!!

don’t get me wrong I love love island and there products but I’ve been experiencing some problems I ordered the phone case and bottle both with my name on and they came a shortly while after I’ve dropped my phone about 4 times and my phone case has nearly broke the volume cover has came on the side of my phone case has came off and overall it’s not the best it’s no where near good quality and it’s not what I was looking for and the thing is I only dropped it on my bedroom floor.Now the water bottle it’s quite similar it’s really nice but I dropped it once and the water bottle lid broke lucky it came with 2 but the bottle has so many scratches on from 1 drop and the mouth thing has broke to so if your looking for something that won’t happen so quickly then don’t order I only got my water bottle and phone case about a month ago and already I’m due for a new phone case and bottle! Even worse today I had to edit this review because you won’t believe what happens of course my water bottle fell out my fridge and all the lid smashed is it worth£20 NO ITS NOT so don’t waist your money please because soon you will regret it like sadly I am now.

Terrible quality. Ordered a water bottle and took 3 weeks to arrive despite saying 10 days. Then within 2 weeks mould had developed within the spout so it cannot be used. Only used cold water in it so this is disgusting. Emailed customer services to be told nothing they can do. Do NOT order from them. Wish I had read this before I bought. disgusting service appalling customer service

Suitcase at £80, went to use it for my holiday and the loco has pinged off. I have emailed customer service to see what they will do to correct it but it’s going to be too late as I need it for 7am tomorrow. The quality is not worth the money!!